Contact Better World Books Customer Service
Better World Books Phone Numbers and Emails
Toll-Free Number:
-
(800) 894-0242
Customer Service:
-
(678) 646-5100
Better World Books Emails:
Legal
Privacy Inquiries
help@betterworldbooks.com
Contact Information
Better World Books Website:
Corporate Office Address:
Better World Books
55740 Currant Rd
Mishawaka,
Indiana
46545
United States
How Good is Better World Books's Customer Service?
Summary of Better World Books Customer Service Calls
147
TOTAL
CALLS
CALLS
01:08
AVG CALL
DURATION
DURATION
2%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Better World Books?
Request for Information Question:
- “No order status”
- “Status”
- “İ cant track my order”
Shipping and Delivery Question:
- “Did not receive book”
- “I gave the wrong shipping address from my order”
- “They didn’t deliver the books and the most important thing is they don’t have a phone number to call!!”
Product/ Service Question:
- “Points not working”
- “Previous call was disconnected”
- “Damaged book”
Return/ Replace Question:
- “Returning books”
- “Returned book and not received”
Payments and Charges Question:
- “Discount not applied to online order”
- “Fraudulent Email from you. Is this company legit!!!!”
- “Charge on my statement”
Activation/ Cancellation Question:
- “Cancel Order 17793514”
- “Cancel Order # 14709408”
Cards Question:
- “I will have my credit card company take my money back if I don't hear from you people”
- “I ordered a book the money got taken off of my card but it does not say the book is ordered nor do I have a tracking number”
Account Question:
- “Password”
- “I can't view my receipt and trucking number on my account and I don't have information when the book will be deliver”
Refund Question:
- “Refund for book”
Other Question:
- “Received a book”
- “Book pickup”
- “Need to change ship to address”
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Better World Books